Hotel Receptionist - PT. Villa Coco Bali, Seminyak, Kuta Utara - Bali
deadline of application is on 21 Aug from grabjobs.co
Job Responsibility /Description :
- This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Hospitality Hotel field have been opened and published up to the specified time.
- Oversee daily front desk operations, ensuring efficient guest check-in, check-out, and room assignment processes.
- Handle guest inquiries, requests, and concerns, resolving issues promptly and professionally.
- Ensure accurate and timely billing, payment processing, and guest folio management.
- Collaborate with other hotel departments to coordinate guest services and meet guest needs.
- Provide information about hotel amenities, services, local attractions, and dining options to enhance the guest experience.
- Manage phone calls, emails, and other forms of communication, directing inquiries and messages to the appropriate departments.
- Assist with administrative tasks, such as record-keeping, report generation, and guest profile updates.
Job Requirement / Minimum Qualification:
- Minimum 2-3 Years experience in a similar position
- Strong written and verbal communication skills in English.
- High school diploma or equivalent. Additional hospitality or customer service training is a plus.
- A good understanding of Front Office systems including Hotel Management Software.
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Well-presented and professional appearance.
- Collaborative mindset to work effectively with colleagues from various departments
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Customer service attitude.
Posisi Lainnya
Jobs Summary
JOB LEVEL
staff, supervisor SPV
JOB CATEGORY
Front Office FO
About Pt Villa Coco Bali
"Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers."
OFFICE ADDRESS