Reservation Agent - Ovolo Group, Kuta - Bali
deadline of application is on 25 Sep from ovolohotels.expr3ss.com by jooble
Job Responsibility /Description :
- You will be responsible to ensure the property reaches maximum occupancy and returns through efficient room allocations, accurate monitoring and inspection of bookings in the reservations system and the provision of a high level of customer service.
Job Requirement / Minimum Qualification:
- We're not your regular Hotel and it's most likely that you are not the average Hotel employee either. You view the glass as half full, you are a little bit quirky & you love to have fun just like us!
- Outstanding written and oral English skills for business reasons.
- Essential that you have previous experience.
- A fantastic Telephone technique!
- Well hello??! You will absolutely LOVE numbers & crunching & analysing
- You need a strong understanding of hotel distribution systems including PMS (Opera/Opera Cloud), Channel Managers, Booking Engines (Synexis and /or ihotelier)
- Ability to effectively use revenue management principals and tools, price trackers & Channel Managers.
- Strong interpersonal skills, you'll be working directly with the leadership teams.
- An active team player, we have a high level of collaboration across the team.
- Ability to perform under pressure, we are a fast paced business with no time to waste!
- Excellent communication skills, goes without saying.
- Solid understanding of Microsoft applications (Excel)
- Strong negotiation and sales skills- you love to seal the deal.
- This position is applicable for Indonesia Citizen and Bali Based.
Jobs Summary
JOB LEVEL
JOB CATEGORY
About Ovolo Group
Founded in 2010, we're an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It's what we're famous for. It's what we love.
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