Merchant Payment Operations & Training Associate - Grab, Yogyakarta

Merchant Payment Operations & Training Associate - Grab, Yogyakarta

deadline of application is on Dec, 20 from  https://www.linkedin.com/jobs/

Job Responsibility /Description:

  • This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this Merchant Payment Operations & Training Associate field have been opened and published up to the specified time.
  • Oversee the end-to-end merchant payment and merchant support process, ensuring a seamless integration between merchant entry point and Grab supporting architecture with ultimate objective to maintain positive merchant experience
  • Monitor and evaluate the performance of the merchant payment process, identifying areas for improvement and implementing solutions to address any issues
  • Work towards creating automated processes across countries to improve payment operations.
  • Collaborate with several departments and teams across all markets of Grab to identify training needs and ensure that the curriculum addresses all necessary requirements to be a high-quality merchant.
  • Monitor the scheduling, execution, and evaluation of training programs, ensuring they are conducted efficiently and effectively

Job Requirement / Minimum Qualification:

  • Please attach your last CV. Only shortlist candidate will be contacted.
  • Bachelor's/ Master's degree preferably in Business Administration, Accounting, or Engineering
  • Min. 1+ years of experience in operations or a similar field
  • Experience managing and improving processes or similar operational workflows.
  • Clear articulation in conveying information in verbal and written, while building positive relationship with a diverse range of individuals
  • Analytical and problem-solving abilities, with a keen eye for detail and a focus on process optimization.
Other Position
Jobs Summary
JOB LEVEL
Bachelor Degree,S1,Experienced
JOB CATEGORY
Administrative,

About Grab

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

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