OTA Customer Support - Pengiklan Anonim, Bali
deadline of application is on Jan, 10 from https://id.jobstreet.com/id/job/
Job Responsibility /Description:
- This latest job opening is open to job seekers who have the latest education / graduate. Job Vacancies in this OTA Customer Support field have been opened and published up to the specified time.
- Respond to customer inquiries via OTA (Airbnb, Booking.com and WhatsApp Channels in a timely and profesional manner;
- Assist guests with the booking process, including reservations, modifications, and cancellations;
- Troubleshoot and resolve guest concerns, from booking issues to accommodation-related matters, ensuring a positive experience.
- Work closely with the villa manager, housekeeping, and operational teams to resolve guest issues promptly on daily basis.
- Review management: gather and analyze guest feedback to improve our services, and escalate issues when necessary.
- In coordination with villa manager, provide accurate and up-to-date information about our properties, amenities, and services to guests.
- Facilitate smooth check-ins and check-outs, addressing any last-minute requests or adjustments.
Job Requirement / Minimum Qualification:
- Please attach your last CV. Only shortlist candidate will be contacted.
Other Position
Jobs Summary
JOB LEVEL
Experienced,
JOB CATEGORY
Tour & Travel,Agen Perjalanan
Jobs Summary
JOB LEVEL
Experienced,
JOB CATEGORY
Tour & Travel,Agen Perjalanan
About Pengiklan Anonim
"Waspada terhadap Modus Penipuan pada saat proses interview... Please immediately report to us if there's any companies that collecting payment to the Jobseekers."
OFFICE ADDRESS
#eof